Contact Us
Our contact information and working hours are listed below. Feel free to reach out to us.
Address
2525 Downing St., Denver, CO 80210, USA
Opening Hours
Mon to Fri: 24 Hours
Saturday: 8 am – 10 pm
Sunday: 9 am – 5 pm
Our Common FAQs
Which countries don't benefit from reship?
We offer reship to all countries. However, for Brazil, India, Italy, Norway, Finland, Denmark, Sweden, and all of Scandinavia, we only reship 80% of the initial order total. This is due to their high-risk consumption.
Do you deliver to P.O. Box?
Yes, we do, to all house addresses.
My package didn't arrive, when can I get a refund and how?
For all delayed shipments, we usually call the agency responsible for shipment and confirm with them the status of the shipment, and in case of any inconvenience, we do a reshipment.
How much does it cost?
Shipping is free for orders above $500.00.
Do you provide any guarantee that I would receive my item?
If your order doesn’t arrive within the delivery time period, we also do a reship.